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Change Daily Digests rankings

Daily digests rank by credibility by default and most clients don't know this will exclude social items from the report. This is because the ranking acually works as a filter as well and credibility is a news-only metric.

It's easily missed and there's no warning for this. Even if your search doesn't have news, credibility is the default for your report.

My suggestion:

  1. Rank by 'Time/Date' by default

  2. Don't filter out media types based on the ranking selected. Alternatively, flag a warning when the user selects any metrics which excludes any content (social-only metrics


  • Guest
  • May 3 2024
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    • Guest commented
      25 Mar 05:32

      Client feedback on this feature:

      Thanks so much, that’s helpful. My only feedback is that it would be great if this was a field that couldn’t be missed, that it had a * as well.

      Bec Harris
      Senior Social Media Officer (Customer)
      Policy, Strategy & Governance
      Department of Customer Service